The Customer Service Manager is responsible for the operation and ongoing development of the supply chain function within Strathcona Paper including the…
Bachelor's degree in business, management, or a related field. Transform customer feedback into valuable analysis and concrete action plans for the teams.
Other work would include using ticket tagging and analysis to develop retention strategies, and updating templates and macros based on customer feedback and…
Lead employees in knowledge and skill development; monitor all education activity and mentor involvement. Review invoices, controllable cost report, and any…
Assist in the development of manpower planning activities, work schedules, work at home visits, quality assessment score cards and other reports as required.
Review mechanical inspection forms to ensure the North Rock Truck & Tire inspection form is being completed, and the customer’s vehicle is being correctly…
Valid driver license with clean driving record (we require a Driver’s abstract); Ride with drivers to detect errors in driving the vehicle or servicing accounts…
Drive customer success as the first point of contact for customers in named accounts. Visit accounts as needed to discuss goals, develop a success plan, co…
Employee and family assistance program (support for mental health, family & relationship, child & eldercare, work & career, legal, financial, and more).
Knowledge of best practices for dealing with customers: utilizing sound active listening skills to clarify customer needs; exuding confidence, patience,…
Interact with existing and potential customers through multiple channels, including emails, phone calls, and online chats. Job Types: Full-time, Permanent.
Have 3+ years store leadership experience in the service sector or other customer-facing industries. Anticipate opportunities to exceed both external and…
Interfacing regularly with the Service Director to review the progress of regional growth initiatives and participate in the development of new service…
Ø A master’s degree or above in a relevant field such as business administration, marketing, or communications is required. Job Types: Full-time, Permanent.
Kanata, ON K2K 1Y3: reliably commute or plan to relocate before starting work (required). Super organized, with experience in an office environment and client…
They have a strong business and sales acumen, and knowledge of customer service and trends in the local community. Plan and forecast monthly sales goals.
Our Onboarding team is responsible for understanding the relationships and desired outcomes uncovered during the sales process, building launch plans for a…
Monthly social events for team members to enjoy (think axe throwing, rock climbing, board games, food trucks, trivia contests, and charitable activities).
Achieve inside sales and service objectives by leading the CSR team in proactively communicating with customers, soliciting new business, and responding…
Estimated: $88,078 -
$111,527 a year
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