They need to be able to use the system, but also make configurations necessary to support customers' issues, validate how existing functionality works, as well…
Software development life cycle and structured development methodology, including design principles, techniques and tools. Must be eligible to work in Canada.
Experience in IT service management such as a help desk, or project related support. ATechnical Business Analyst candidates must have proven experience with…
They will need to be capable of working directly with business customers to develop their requirements and develop application designs that are within postal…
Strong SQL / relational database understanding / experience. Business knowledge with strong technical background. Understanding of API / microservices concepts.
Further develop in-house project assessment tool, employing both Excel and Python, to analyze and evaluate extensive asset’s performance datasets and enhance…
Troubleshooting eQube client software and eQube supplied system and diagnosing and solving hardware or software faults (via telephone, email and other means of…
A college certificate or diploma in information technology and/or relevant experience and industry certification. French/English bilingualism would be an asset.
As a Technical Analyst you will have the opportunity to work side-by-side with some of the most experienced technology leaders for both on-premise and SaaS…
College diploma or university degree in the field of computer science, or equivalent. Build rapport with service desk customers by always being professional,…
Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field. The Analyst will work closely with a team of experienced…
Addressing customer issues by taking inbound calls, scheduling and making outbound calls, working live with customers through our chat functionality, ticketing…
Post-secondary degree in a technical field such as computer science, computer engineering or related IT field is an asset. Job Type: Fixed term contract.
Ensure work progress to schedule and keep (internal) customers informed of project progress. We focus on modernizing assessment and learning solutions through…
A suitable academic background, such as a degree in mathematics, statistics, engineering, computer science, or economics, or equivalent work experience.
Gain in-depth insights into project requirements and utilize this knowledge to influence project planning and development. Job Types: Permanent, Full-time.
The Support Analyst is responsible for working directly with and supporting customers on a daily basis to resolve technical product issues and provide guidance…
As a Technical Support Analyst, you will play a crucial role in assisting our customers with troubleshooting, issue resolution, and work closely with other…
Our elite team is used to winning against all odds and beating out world class giants in the hot contact center market. University Degree in relevant field.
The Part-Time Support Analyst can be located anywhere in Canada or close to any local KPMG office and would be an ideal opportunity for students or new-grads…
Create detailed, and well-structured test plans and test cases. Design, develop and execute manual test scenarios. Catalog and maintain test scenario library.
