Scope:
Oversees the physical property and supervises maintenance and repairs.
Primary Responsibilities:
- Supervises and assists maintenance staff/contractors in the maintenance and repair of plumbing, hotel rooms, A/C and heating, ice machines, swimming pool, lighting, kitchen equipment, refrigeration, Housekeeping, emergency generators, switch rooms, etc.
- Ensures all maintenance and repairs are completed on a timely, cost effective basis and according to specifications.
- Orders necessary materials and tools for repairing equipment and keeps within budgetary guidelines.
- Maintains an ongoing preventative maintenance program for the hotel.
- Responsible for administering and documenting equipment preventative maintenance and guest room preventative maintenance.
- Responsible for the safety of the department and the building.
- Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
- Provides a professional image at all times through appearance and dress.
- Follows company policies and procedures and is able to effectively communicate them to subordinates.
- Aggressively recruits and staffs department using company hiring standards (i.e. behavioral questioning, reference checks, evaluations and team interviews). Reviews performances and assists in career development.
- Conducts fire drills, training classes regarding safety, security, department procedures and service guidelines.
- Ensures hotel is in compliance with all federal, provincial and local laws, including Health and Safety, ESA, Human Rights etc.
- Ensures all fire and safety inspections are completed and any discrepancies are corrected.
Note: Other duties as assigned by supervisor or management
Health and Safety:
Because safety is a management responsibility, department managers are held directly accountable for safe work practices and control of physical hazards in their areas
RESPONSIBILITY AND PROCEDURES
- Establish and enforce all safety policies and procedures. Ensure that an employee complies with OHSA and its regulations. Correct any employee who is observed breaking a safety rule. Any employee who continues to violate safety rules should be disciplined immediately.
- Ensure that all employees use or wear any equipment, protective devices or clothing required under the Health & Safety Program.
- Investigate all employee accidents thoroughly and immediately. Get the facts from the injured worker and witnesses and fill out necessary accident report forms promptly and completely. These forms should then be submitted to Human Resources for processing.
- Insist on good housekeeping and enforce the “Commitment to Clean” practice.
- Maintain active involvement in the accomplishment of the accident prevention and reduction objective. Take every precaution reasonable in the circumstances for the protection of employees
- Promptly respond to all work order requests from the Health & Safety Committee or management on a priority basis. Establish a method for flagging Safety/Security work orders.
- Complete and keep current evacuation plans for guests and employees.
- Maintain an up-to-date Emergency plan and supervise fire drills, for each shift. Inspect fire protection systems in accordance with hotel engineering procedures, and manufacturers’ recommendations.
- Participate in the Health & Safety Committee and provide technical assistance.
- Inspect the property monthly or as often as necessary to insure compliance with Federal and Provincial Health & Safety regulations.
- Establish written emergency procedures for fire, power failure, water and gas line ruptures, and severe weather conditions.
- Accompany inspectors, insurance representatives, the local fire marshal, or other officials on inspections of the property.
- Perform/ensure annual inspections of all safety equipment conducted. Conduct regular (at least annually) frill drills.
- Maintain copies of all fire inspection reports, both from insurers and fire marshals.
- Maintain a list of primary contractors used in all phases of original hotel construction (plumber, electrician, etc.), as well as those used for any subsequent renovations or repairs.
- During major renovations and construction work, the Maintenance Manager will be responsible for controlling the activities of the Contractors and enforcing safe work practices.
Relationships:
Internal: All hotel departments: For maintenance of equipment
External: Vendors: For purchasing and receiving supplies
Guests: To provide customer service
Qualifications:
Education/ Experience: High School diploma or equivalent. Two years college/vocational training in electrical or mechanical engineering or plumbing plus 6 years work experience, is preferred. Special consideration will be given to those who exhibit exemplary performance.
Certification and/or License Requirement: Certifications relating to job duties outlined above are encouraged.
Skills:
Specialized technical crafts (electrical, HVAC, plumbing, etc.)
Detail oriented
Interpersonal skills
Ability to train and lead others
Working Conditions:
Will be required to work nights, weekends and holidays.
Will be required to work in fast paced, stressful environment.
Physical/ Cognitive Activities:
This description of physical and mental activities is not intended to describe essential job functions. Rather, its purpose is to give the job applicant a feel for the physical and mental activities of the job to the end that an applicant with a disability can determine whether he or she will be able to do this job either with or without accommodations.
The major responsibility in this position is to supervise the staff and direct them on how to repair or fix something. This person must understand the technologies required in the work they are directing.
A significant portion of time will be spent moving about the hotel and frequent lifting of up to 75 pounds and carrying of up to 25 pounds may be required.
Reading and writing abilities are utilized in order to document or record all tasks delegated and completed, to order supplies or to read equipment repair manuals.
Mathematical abilities, including basic math, volume, weight and percentages are utilized a significant portion of the time.
This person will need to be able to react quickly in emergency situations and make decisions that may involve a great amount of money or the safety of others.
Great company wages and benefits
You’ll be supported in and out of the workplace through:
- Discounts on hotel rooms and food and beverage
- Extended Health benefit
- Learning and development opportunities
- Recognition programs
- Encouraging management
- Team-spirited colleagues
Organizational Structure:
- Reports to: General Manager
- Subordinates: Maintenance Supervisor, persons, Helpers
- Job title also known as: Chief Engineer
Job Types: Full-time, Permanent
Salary: $50,000.00-$75,000.00 per year
Benefits:
- Dental care
- Extended health care
- Vision care
Ability to commute/relocate:
- Victoria, BC: reliably commute or plan to relocate before starting work (required)
Work Location: In person
