Education

Skills

Job title:- IT Business Analyst
Location:- Montreal, QC
Duration:- 12 months

Mission And Objectives

Technical Business Analysis - Production of Business Requirement documents, Functional Specifications and related artifacts (use cases, state transition diagrams, flow diagrams, etc.) to characterize changes required in the KYC/COB work processes. Creation and maintenance of project plans to coordinate project resources and for reporting.
Issue Management - Coordination of activities of several groups (local application users, APS, Paris and Mumbai project teams) and escalation of critical issues to senior management.
User Management – Daily interactions with Users are a key responsibility. This includes problem resolution, training and support of User testing.
Application Knowledge - It is imperative that the candidate learn the bank’s COB application and business processes in depth so they can provide support and advocate for the users to the global team

Key Skills & Qualifications

Business Skills and Personality:

English spoken/written
Knowledge of KYC, Compliance and onboarding practices.
Possessing interpersonal and communication skills needed to coordinate and work effectively with a geographically and functionally diverse range of departments (Client Management IT, Client Management BA’s, Due Diligence teams, Investigations teams, Group Compliance).
Being able to work under pressure in a challenging environment, and to deal with confrontational situations. Able to manage relationships and negotiate in order to convince and find consensus.
Pro-active in rearranging his/her priorities and solving issues where requested. Has to be hands on, rigorous and methodical.
2 -5 years’ experience working in the Capital Markets Industry.

Technical Skills:

Experience understanding complex systems; analysing and resolving issues; writing functional and technical specifications and test plans. Experience participating in and supervising user acceptance tests.
Ability to work with technology to assist with analysis: i.e., SQL queries, reporting technologies, reconciliation frameworks, MS Project, Excel, Visio, PowerPoint.
Knowledge of Agile a plus.
Ability to provide clear and concise project reporting to various levels of management.
Understanding of business and systems analysis.