This mandate is tailor-made for you if:
You like to work in a dynamic and constantly changing environment
You have a strong ability to adapt and propose solutions to problems
You want to be a part of our organization’s payment solutions evolution and to have a positive impact on client engagement
This is an opportunity to join the Card and Payment Solutions team at National Bank as a Credit Card Product Manager. Our team is part of a burgeoning sector that has a direct impact on client engagement and the Bank’s results. We are responsible for managing a credit card portfolio for Personal and Commercial Banking clients. The successful candidate will report to the Senior Manager, Product Construct, Acquisition and Lifecycle – Consumer and Business Credit Cards.
Your daily challenges:
Be the lead responsible for establishing a strategic plan and coordinating the implementation of an initiative plan for the lifecycle lever
Be responsible for the full performance analysis of our current portfolio by focusing on the lifecycle (OKRs, levers, performance, opportunities, budget)
Understand profitability and target vectors, identify opportunities for profitable portfolio growth, stimulate client engagement
Develop, support, recommend, and implement business orientations for managing the lifecycle (purchase volume and cash advances, profitable balances and interest income, product changes, limit management, loyalty program engagement, etc.) for all card clients in order to increase both client NPS and portfolio profitability
Have a strong understanding of market trends and consumers’ changing needs
Evaluate the Bank’s competitive positioning as regards client engagement and lifecycle activities, make growth rate projections for products, and recommend strategies for profitable portfolio growth
Work closely with stakeholders to ensure alignment with risk strategies, implementation strategies, marketing strategies, and business strategies
We want to contribute to your quality of life by offering you as much flexibility as possible in your work. For example, we offer hybrid work (remote and in the office), work schedule arrangements to help you achieve work/life balance and flexible leave that you can take when it’s important to you.
Bachelor’s degree in a related field and 6 years of relevant experience OR master’s degree in a related field and 4 years of relevant experience
Relevant experience in a product management environment
Experience managing stakeholders
In-depth understanding of business marketing strategies supporting client acquisition, engagement, and retention
Ability to influence
Experience with promotional offers
Experience in budget management
Solid knowledge of the credit card industry
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
- Health and wellness program, including many options
- Flexible group insurance
- Generous pension plan
- Employee Share Ownership Plan
- Employee and Family Assistance Program
- Preferential banking services
- Initiatives promoting community involvement
- Telemedicine service
- Virtual sleep clinic
These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.
We're putting people first :
We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives.
Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.
We want our recruitment process to be fully accessible. If you require accommodations, feel free to let us know during your first conversations with us.
We welcome all candidates! What can you bring to our team?
Ready to live your ambitions?