The role will report to the Manager of IT Infrastructure. As the Infrastructure Systems Administrator, you are responsible for all aspects of Extendicare’s server and storage infrastructure with a strong focus on standardization of process and technology to drive operational efficiency, scalability and security.
This position will be located at our Head Office in Markham, Ontario and will have flexibility for both remote and in-office work based on our hybrid work model.
Accountabilities
-
Have hands-on implementation, configuration, and maintenance of private and cloud-based environments, to include the Windows, VMware vSphere & Microsoft Azure environments, Microsoft Exchange, and ProofPoint as well as recommend solutions to meet other existing and future requirements while remaining compliant with the required security accreditation standards.
-
Have the ability to implement, configure and monitor physical & Virtual servers and SAN storage and effectively utilize current monitoring and alerting tools and implement future central monitoring, alerts and configuration solutions.
-
Provides expert-level support and technical mentoring to internal and external stakeholders.
-
Participate in the operation of a centralized management and patching solution
-
Participate in the patching/hardening practices of all Infrastructure systems
-
Ensure all deployed systems solutions meet with current industry best practices. and support the backup/DR processes with a managed service
-
Participate as a project resource to deliver infrastructure solutions.
-
Participate in the work to elicit client requirements, develop project planning approaches, including the assessment of current state processes and tools, the development of a future state and a long-term solution roadmap, aligned and integrated with the IT’s selected technologies.
-
Participate in the documentation process of any assigned infrastructure projects or processes and ensures Operating Level Agreements (OLAs) and SLAs and any third-party supplier agreements are in alignment with and capable of delivering services within contracted timeframes.
-
Part of a 24/7 on-call rotation.
Qualifications and Experience
-
Bachelor’s degree in Computer Science, Information Systems, Engineering or a related discipline
-
Microsoft Systems
-
ITIL V3 Foundations Certification
-
5+ years of progressive information technology experience
-
3+ years of managing a Windows Server Infrastructure
-
3+ years of managing Exchange / Office 365 Hybrid
-
1+ years of managing a cloud infrastructure
-
1+ years managing a Teams voice environment (Would be nice)
-
Experience planning, configuring, deploying and managing platform technologies across on-premise and hybrid cloud scenarios.
-
Excellent knowledge of Windows Server & Exchange, MS Active Directory.
-
Knowledge of Workspace One, Veeam, Crowdstrike, ProofPoint, Ivanti, SAN technologies, NAS technologies, x86 Server hardware, networking
-
Strong analytical skills with focus on troubleshooting and the translation of system issues to business impact
-
Excellent communication skills, with demonstrated ability to effectively present analytical data to a variety of technical and nontechnical audiences
-
Demonstrated ability to “Think outside the box” for troubleshooting
-
Good business acumen, ability to understand end-to-end business processes; Solid teamwork and interpersonal skills to work well on cross-functional teams and at all levels of the organization
What Extendicare has to offer:
At Extendicare, we believe that working as a team creates an environment that allows us to reach our potential. We value each employee, encourage equal opportunity for growth and recognize achievement. As a valued member of our team, you can expect:
-
Continuous mentorship, support for life-long learning and growth opportunities
-
Opportunities for advancement and career growth within the organization
-
A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work.
-
Employee Family Assistance Program.
-
Robust benefits package.
Extendicare is a leading provider of care and services for seniors throughout Canada. Through our network of more than 100 operated senior care and living centres, as well as our home health care operations, we are committed to delivering care throughout the health care continuum to meet the needs of a growing seniors’ population in Canada. Our qualified and highly trained workforce of more than 20,000 individuals are united by a dedication to quality care and by our vision of being the best provider of senior care and services in Canada.
#ExtendicareIT
#hybrid
Time Type:
Full time
When you choose to build your career with Extendicare, you’re joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day, we transform both the quality of their lives and the quality of our own work experiences.
If you have a passion for caring, turn it into a rewarding career with Extendicare!
Extendicare and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request.
