Job Title: Administrative Assistant (Acupuncturist & Herbalist service)
NOC#: 13112(Administrative Assistant – medical clinic)
Job Role and Duty: General role isto well organize a registered acupuncturist and herbalist’s office for best functions. Detailed duties are:
· Set up, maintain Centre’s office admin support procedures, perform admin tasks to ensure smooth daily operation and high-quality customer services;
· Communicate with potential clients in their preferred language (in most cases, in Mandarin), answer their inquires, clarify their needs, check the availability or schedules of acupuncturist and massagist, and arrange and complete appointments;
· Collect information about new clients’ previous treatment history, read and comprehend previous record (in most cases, in Mandarin), create and maintain client files with Centre; make notes about their special needs if need be;
· Prepare or update clients’ treatment records after each visit, and help clients with relevant examinations and schedule tests if required;
· Coordinate among Centre, clients and all related organizations;
· Learn, know well industry regulations and insurance coverage policies, explain polices to clients in their preferred language, assist clients to process insurance claims and prepare paperwork;
· Process basis invoicing/receipts, maintain clients' payment records
· Watch over office equipment, order supplies or repair services when required; advise the management on business operation and improvement.
Qualification Requirements for Candidates:
College or higher education; at least 3-years of provable office administrative work experience; strong communication skills and pleasant personality; familiarity of Chinese-style communication methods; fluent English ability (mandatory); additional Mandarin ability will be advantageous; proficiency in MS Office; quickly learning capacity; multitasking skills.
Period of the position:Full-time (40 hours/Week); Permanent
Annual Work Weeks: 52 weeks
Start Date: as soon as possible
Salary: $21 / hour
Job Types: Full-time, Permanent
Salary: From $21.00 per hour
Benefits:
- Casual dress
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- Store discount
Flexible Language Requirement:
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
Work Location: In person
