Solutions Pest Control Ltd. is a locally owned pest control company that has been providing pest and wildlife control services throughout Metro Vancouver & Sea to Sky for over 17 years. We are always searching for better ways to help our customers with their pest and wildlife issues. Our passion at Solutions Pest Control is providing exceptional customer service above all else.
We are seeking a *Part Time / Casual Office Ninja* in our Squamish HQ to help bring our amazing level of customer service, knowledge and experience beginning summer 2023. We are proud to offer plenty of coffee/tea, a competitive starting salary, medical and dental benefits partially paid, pet friendly workplace, paid birthday off, Spotify or Netlflix Benefit, fun staff parties and much, much more. If you live in Squamish or are planning to move there soon, then we are looking for you.
Ideally you will:
- Have a minimum of 1 year customer service experience.
- Enjoy the comforts of an office environment and communication with customers.
- Love working in a high paced team setting.
- Hold your own in a lively debate over the latest realty TV shows or Netflix binge.
- Have a passion for providing wonderful customer service in person & on phone.
- Have knowledge of lower mainland and sea to sky geography and travel throughout.
- Be technologically proficient with Gmail, Microsoft Office and this new fad called the interweb.
You definitely must:
- Be a Canadian citizen or possess a valid work visa.
- Have some customer level of recent service experience.
- Have a clean driving record & no criminal record.
- Have the ability to listen to a customer and quickly determine their needs.
- Read, write, type & speak English fluently.
- Be able to navigate a computer whilst talking on the phone to frantic customers (yes I said whilst).
- Have a passion for providing wonderful customer service (yes we know it's been mentioned - that's how important it is!).
- Have a sense of humour and like a dog-friendly, yet scent-free, office space.
Your next adventure will include (but not be limited to):
- Scheduling & dispatching pest management & wildlife technicians for services in a variety of locations throughout the lower mainland and sea to sky.
- Working alone & with other team members.
- Writing detailed communications to clients and fellow employees.
- Instructing & informing customers on specific pest and wildlife issues provided to them by Solutions.
- Learn & maintain knowledge of pest issues and current treatments.
- Maintain professional appearance of yourself.
- Many more exciting and wonderful things we can't remember right now
So, if you want that warm feeling back in your heart before covid ripped it from you, lo those many years ago, send us your resume (hint: follow the instructions) Please put 'Summer 2023' in the subject line. We can't wait to meet you!
**Please note that Solutions Pest Control will not be sponsoring anyone to come to Canada, nor paying for relocation within Canada. This position is based in Squamish, BC. Do not submit your resume if you do not already live in, or be willing to commute to, Squamish from wherever you live. Thank you.
Job Types: Part-time, Permanent
Part-time hours: 20-30 per week
Salary: From $23.50 per hour
Benefits:
- Casual dress
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Wellness program
Schedule:
COVID-19 considerations:
Masks are required inside office when you are not at your desk
Ability to commute/relocate:
- Squamish, BC: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you vaccinated?
- Are you a Canadian or possess a valid working visa?
Experience:
- Customer service: 1 year (preferred)
Work Location: In person