ServiceNow Business Analyst
- 5+ years’ experience as Business Analyst in ServiceNow environment
- Experience on ServiceNow ITSM, CSM, ITOM, SPM
- Strong communication and facilitator skills to interact with stakeholders and support them in the elicitation of requirements, validation testing and providing training
- Technical knowledge on ServiceNow to interact with the development and QA team
- Self-starter, sense of urgency. Able to work with ambiguity.
Job Type: Full-time
Contract length: 12 months
Pay: $85.00 per hour
Expected hours: 40 per week
Schedule:
Ability to commute/relocate:
- Montréal, QC: reliably commute or plan to relocate before starting work (required)
Experience:
- ServiceNow: 6 years (required)
- validation testing: 5 years (required)
- ServiceNow ITSM, CSM, ITOM, SPM: 3 years (required)
- providing training: 1 year (preferred)