We truly believe that our continued success is a result of our employee contributions. Positive attitudes, exceptional customer service skills and working as a team is really what makes The Rimrock the most desired hospitality experience in the Canadian Rockies. We pride ourselves on welcoming each new employee onto our team and helping them develop skills and knowledge to further their careers. It is our mandate to promote from within and facilitate both personal and professional growth and development.
Scope
To ensure the safety and security of guests, staff, and hotel property.
This position will work 5 shifts per week: 2 day shifts, one evening shift, and 2 overnight shifts. Some flexibility is required as occasionally they will be scheduled to work other shifts to cover Security team vacations.
Duties and Responsibilities
- Monitor property through foot patrols and watching security footage and observe, report, and follow up on safety and security concerns
- Respond to and manage all emergencies including fire, medicals, and any potential threats to people or property
- Maintain order in the hotel, including the on-site staff accommodations
- Follow protocols and the law when responding to situations involving drugs and alcohol
- Document through written reports all incidents, events, and actions taken
- Follow up and investigate complaints and incidents
- Assist other departments as necessary
- Authorized to make any decisions necessary to effectively deal with security concerns and/or emergency situations
- Other related duties as assigned
Physical Demands
- Significant standing and walking
- Frequent sitting and occasional use of a computer
- Frequent lifting and carrying items weighing up to 11 pounds / 5 kg
- Occasional lifting and carrying items weighing up to 50 pounds / 23 kg
Qualifications
- Completion of Grade 12 or equivalent
- Alberta security license issued under the Alberta Security Services and Investigators Act
- Alberta Class 5 driver’s license and driver’s abstract with no more than 3 demerits
- Current First Aid and CPR level C certification
- Previous security experience preferred
- Training or education in law enforcement, security, firefighting, or EMS an asset
- Clean criminal record
- Competent in Microsoft Word and Outlook
- Keen attention to detail
- Works well in a team and independently
- Able to respond to crisis situations calmly and effectively
Thank you for your interest in joining our team! We share in your excitement to live and work in the Canadian Rockies.
The Rimrock Resort Hotel is a Bow Valley Workplace Inclusion Charter signatory. We value the diversity of our employees and invite applications from all candidates. If you are contacted by a Recruiter, please let them know if there is any stage of the recruitment process that you will need support or accommodations for.
You can learn more about what to expect as a Rimrock employee here.
