Role: Receptionist
Location: Oldbury
About us:
Hi, we’re ERIKS - a leading Specialised Industrial Service Provider.
We offer a wide range of innovative and high-quality mechanical engineering components and logistics services from our over 200 locations across the UK & Ireland. We provide our customers with the parts and products they need, sometimes partnering with them in their own locations as a seamless extension of their own team.
Our mission is to make our customer’s industry work better.
We know and understand that our people are critical to our success, providing our customers with specialist knowledge and world-class service.
Which is where you come in!
About The Role:
Reception:
General reception duties:
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Manage the switchboard for all incoming calls and responding to caller needs for example taking messages or redirecting calls where needed.
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Meet and greet all visitors, suppliers, etc, ensuring they follow sign in procedure, and notifying appropriate host of a visitor’s arrival. Dealing with visitors departing the facility.
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Maintain & support security by following procedures, monitoring visitor pass logbook, and issuing & retrieving visitor badges.
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Support travel booking needs – ordering taxi’s, trains, planes and accommodation requirements.
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Ordering stationery for the FCE and other ad-hoc requests.
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Managing purchase orders and invoices relevant to reception
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Circulating FCE communications
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Liaise with Marketing to ensure the LCD screen signs are up to date in reception.
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Keep contact details in reception switchboard up to date
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Maintain a safe & clean reception area by complying with procedures, rules & regulations.
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Admin duties to support the Supply Chain team.
Meeting Rooms:
Assist with all internal and external meetings including:
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Managing and maximising use of meetings room space (via meeting room booking system).
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Ensuring rooms are in a presentable manner.
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Book lunches and refreshments when required and ensuring space is reserved for lunch in canteen.
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Manage turnround of rooms for next meetings.
Facilities Management:
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Handle all incoming and outgoing mail (sorting post on arrival / ensuring post is ready to be collected at the end of the day).
About You:
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Proficient in English - speaking, writing, and understanding.
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Proficient at managing switchboard and front of house technologies.
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Basic computer skills – visitor sign in systems, manage emails etc.
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Have experience as a receptionist or in a front of house/customer facing role
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Professional demeaner.
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Customer care ethos.
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Ability to self-motivate and self-direct day to day activities.
ABOUT OUR OFFER –
In return for your passion and commitment, we offer trust, support and bespoke training to help ensure you continue to grow and thrive with us.
We empower all our employees to drive their own career and a development path and always look to grow our future leaders from within. Our internal Talent team will give you the tools you need to succeed in your career, and the ERIKS family will give you any support and guidance you may need to use them effectively.
Why ERIKS?
By joining ERIKS, you’ll be part of something special.
Being part of something special means more than just the work you do. It's the great people you work with, the support you receive from your managers, and the specialism that is at the core of everything we do at ERIKS.
Whether it’s development that is built around you and your career goals or the opportunity to be part of something much bigger than the team you join, it’s all here for you at ERIKS.
What are you waiting for? We can’t do it without you!
Your offer:
And if that wasn't enough to pique your interest, we also offer a very competitive salary and a range of benefits including:
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25 days plus bank holidays annual holiday entitlement
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Contributory Pension Scheme
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Bike to Work Scheme
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Life Assurance
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Up to 1 day’s paid leave to concentrate on your wellbeing
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A full integrated Employee Assistance Programme including a 24/7 helpline for emotional and practical support, as well as financial and legal support including:
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Unlimited mental health support from qualified mental healthcare professionals
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24/7, unlimited remote GP appointments – so you can get fast access to a doctor at a time convenient to you
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Six 1-2-1 nutritional video consultations per year
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Six 1-2-1 digitally delivered personal training sessions per year
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360 Wellbeing Score — take just four short assessments to get your score and unlock six 1-2-1 lifestyle coaching sessions per year
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Physiotherapy — eight sessions a year shared between you and your partner
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Medical second opinions
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Savings and discounts for savings on weekly costs
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On-demand wellness content, plus our Wellbeing Calendar, which is packed with podcasts, articles, webinars and more to help manage your wellbeing
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Company Sick Pay from day 1
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Group Income Protection – after a period of sickness absence
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Long service recognition
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Free unlimited access to LinkedIn Learning
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Free ERIKS Branded workwear
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Free Eye tests
