Job Description
Fragomen’s exclusive focus on immigration means you will work in an exciting, ever-changing and challenging atmosphere with people who are passionate about immigration. Providing world class client service and industry leading technology solutions, Fragomen helps our clients to navigate the complex world of global immigration to better achieve their goals.
As a Senior Business Immigration Caseworker, you will:
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Perform substantive and client facing work including drafting email correspondence, letters and documentation to clients, government agencies, and colleagues
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Assist with drafting and filing applications with government agencies
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Learn about the various types of immigration matters
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Gather and maintain confidential client contact information in our proprietary case management system
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Provide status updates to clients and senior level team members
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Be responsible for accurately updating our case management system with client data and ensuring billing is done correctly.
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Build knowledge of the firm, immigration case types and client processes
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Meet assigned deadlines and communicate case progress/status/issues to supervisor
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Demonstrate flexibility and initiative regarding assignments for self and team
Let’s talk if you have the following:
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University degree coupled with a Paralegal license.
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2 years experience working on business immigration applications
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A client service mindset, attention to detail and desire to achieve a high level of productivity
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Experience using various computer systems, including client management systems.
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Ability to multi-task in a fast-paced environment with competing demands
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The ability to prioritize, meet deadlines and escalate case issues to supervisor
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Excellent written and verbal communication skills
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Desire to contribute to positive work environment, effectively collaborate and promote teamwork
We are working with a hybrid model, 2 days at the office and 3 days working from home.
Fragomen (Canada) Co. is committed to providing employment accommodation during the recruitment process. We are committed to building a diverse team through inclusive recruitment and selection. We welcome and encourage applications from individuals from all backgrounds, perspectives, and communities. If you require an accommodation during the selection process, please inform us as soon as possible.
