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help desk analyst jobs
RRSP program with company match. Participate in the development and maintenance of IT documentation, procedures, and user guides.
Estimated: $51K–$64.6K a year
City of Hamilton —Hamilton, ON4.1
Designs, develops and executes system test plans including development of test cases and test scripts in collaboration with the Business Process Analyst.
$48.14–$60.18 an hour
PSA Halifax —Halifax, NS
We offer a competitive salary, annual performance-based incentives, medical benefits for individuals and their families, contributory pension benefits, and…
Estimated: $49K–$62K a year
Powerline Plus —Scarborough, ON1
Associate's degree/certifications are preferred or its equivalent relative to the field. Determines and recommends which products or services best fit the…
From $50,000 a year
McMaster University —Hamilton, ON4.2
Administer site licensed software for the University community. Contribute to the development, verification, and maintenance of service desk procedures.
$24.34–$28.40 an hour
Civil Service Superannuation Board —Winnipeg, MB
2+ years experience in an application development role. Application development: 2 years (preferred). Respond to inbound user requests for assistance.
$55,000–$70,000 a year
Emmerson Packaging —Amherst, NS2.5
Proactively manages the service desk calls to ensure that all client requests are recorded and updated as and when there is any progress, where appropriate.
Estimated: $47.7K–$60.5K a year
Absolute Software —Vancouver, BC3.4
Partner with field sales organization to drive large deal closure, including being one-touch resource for field sales; responsible for liaising with all…
$60,000–$70,000 a year
Mainstreet Credit Union Limited —Sarnia, ON
Provide first level support (remote and in-person) to all credit union staff and locations. Log support calls, document the outcome and provide feedback to…
$60,155–$75,194 a year
Cloudtrend Inc. —Edmonton, AB
Experience as an Application Help Desk analyst in working with external stakeholders, and providing assistance, troubleshooting, training to inquiries in large…
Estimated: $55.1K–$69.7K a year
Keeran Networks —Edmonton, AB
Interact with clients remotely via telephone (60%) and in person at their locations (40%). Time entry in real time.
Estimated: $56.4K–$71.5K a year
Raag Solutions —Edmonton, AB
Utilizes Help Desk software to log all incoming calls into the appropriate categories, retrieve the correct response, and if required, forwards pending…
Estimated: $80.7K–$102K a year
Lethbridge College —Lethbridge, AB3.9
As a Help Desk Analyst you will troubleshoot and resolve support calls with a first call resolution mindset utilizing second level supports and resources as…
$49,918.15 a year
Ontario Shores Centre for MHS —Whitby, ON
College certificate or diploma in computer related courses from an accredited College. Recognize and escalate the more difficult calls to level 2.
Estimated: $43.7K–$55.3K a year
BlueBird IT Solutions —Canada5
Clean driving record & valid Ontario driving license. ITIL v3 Foundation, A+ certification, Network+, or Sec+. Education: College degree in Computer Science.
$22 an hour
HR Project Partners —St. John's, NL5
Troubleshoots technical issues with CRM during offsite visits to processing plant as well as fuel surcharge data entry. Quality Assurance and Program Support *.
$61,037–$68,132 a year
Farrow —Ayr, ON3.1
This person is primarily responsible for providing telephone technical support to the RAF user community. Receive and log incoming calls (phone and e-mail).
Estimated: $44K–$55.7K a year
CDW —Toronto, ON3.7
Industry certification such as ITIL (i.e., V3 or V4), Knowledge Management (i.e., KCS) or other related technical, process or governance related certifications.
Estimated: $46.2K–$58.5K a year
Resolved Business IT Solutions Inc. —Surrey, BC
Consult user guides, technical manuals and other documents to research and implement solutions. Communicate electronically and in person with computer users…
$31 an hour
ABM Integrated Solutions —Halifax, NS3.1
Experience supporting users and desktop environments in a technical service/help desk environment. The Service Desk Analyst will provide user-friendly…
Estimated: $38K–$48.1K a year
The Syscomm Group —Greater Toronto Area, ON
Schedule resources for service calls and projects. Respond to email messages for customers seeking help. Provide technical assistance and support for incoming…
Estimated: $57.5K–$72.8K a year
State Window Corporation —Vaughan, ON3.7
Benefits package including dental, medical, and paramedical benefits, prescription glasses and safety shoes reimbursement, 2 weeks vacation, 6 personal days,…
Estimated: $68.9K–$87.2K a year
Ripley Entertainment Inc —Toronto, ON3.4
Bachelor's degree in technology area preferred (i.e. Computer Science, Engineering, or technical field). Duties will include supporting client PC’s, printers,…
Estimated: $60.5K–$76.6K a year
Waste Connections of Canada —Calgary, AB3.1
This role will be responsible for maintaining and enhancing the efficiency of IT systems and ensuring seamless day-to-day operations via the Help Desk, service…
Estimated: $57.4K–$72.7K a year
T2 Systems —Vancouver, BC3.6
The Product Support Analyst will be the first point of contact for customers who require hardware and/or software support for the T2 Luke Pay Stations and T2…
$55,000 a year